Report & Contacts

How and when to report a fire, plus the provincial reporting numbers and what dispatch needs from you.

Report any unattended fire or new column of smoke right away

Many large wildfires were first reported by a single member of the public — and many were missed entirely because everyone assumed someone else had already called.

In BC, call 1-800-663-5555 or *5555 from a cell

In BC, dialling *5555 from any cellphone connects you free of charge to the provincial wildfire reporting line — five keys, no area code, staffed all fire season.

In Alberta, call 310-FIRE (310-3473) to report a wildfire

Alberta’s wildfire reporting line is just 310-FIRE (310-3473) — no area code needed from anywhere in the province, on cell or landline alike.

Tell dispatch where, what, and how big — in that order

Smoke colour tells dispatch what is actually burning — white usually means vegetation, grey means structure, black means fuel or plastics — and that information shapes the entire response.

These articles are the same wildfire safety library that lives inside our free app. Browse every category in the safety library, or open the live map to see current fires and alerts across Western Canada and 18 western US states.